User guide
All guides

User guide

Crossbody

Your Crossbody has a QR code on the care tag, with an embedded NFC chip. Tap or scan to open the portal, set your features, and go live.

Activate Product

Instructions to activate this product and claim to your dashboard

Scan the QR code

Open the camera on your phone and point to QR code on the green care tag.

Open the pop-up

Tap the notification that appears. It takes you to the portal.

Sign in

Sign in with Google or enter your email address.

Manage Features

Once you're logged in, manage your products available features.

Manage Tap-Connect

Click the toggle to turn on Tap-Connect. Click the manage button.

Choose between Social or Redirect Mode.

Create a header

Create a header that displays above your links.

Add links

Click Add link. Select your social platform and enter your username or url.

Add links

Website fallback

If your desired platform is not listed, select website.

Website fallback

Save changes

Click Save Changes.

Manage Vibe-Return

Click the toggle to turn on Vibe-Return. Click the manage button.

Set a Finder Message

Set a message to display to the person who finds your item.

Set a Finder Message

Choose Contact Method

Choose to display a form or your contact info. The form allows the finder to complete a form that sends you a message. Contact option will display your contact.

Choose Contact Method

Backup Friend

Add a backup contact that will also be notified when your item is found.

Backup Friend

Save changes

Click Save Changes.

Save Web App

Optionally, you can save the online portal to your phone, just like an app. This way you can easily modify your links by clicking an app.

Open the portal

Open the portal from your web browser.

Tap Share

Tap the Share button (the square with an arrow pointing up).

Tap Share

Add to Home Screen

Scroll down the list of options and tap Add to Home Screen. If you do not see it, scroll to the bottom, tap Edit Actions, and add Add to Home Screen.

Add to Home Screen

Open as Web App

Turn on the toggle for Open as Web App. Click Add.

Open as Web App

FAQ

Which phones work with Tap-Connect?

iPhones starting from XS and newer have automatic NFC reading. Most modern android phones are compatible, make sure NFC is turned on in phone settings.

Can I turn the features off?

Yes you can switch features off in the portal or delete the product from your dashboard. If you delete the product, this will set it back to the new unregistered state.

How do I make changes to my links?

Log into the online portal to make changes. This can be done anywhere and the product does not need to be with you to update.

Do I need to download an app?

Nope.This is a web app that you manage online. If you prefer an app on your phone, follow the Save Web App instructions on this page. This creates a shortcut to easily access the portal.

Can I rewrite the NFC?

Nope, these are locked down. You can’t rewrite the NFC.